Emergencies don’t just affect us individually — they ripple out through our families, friendships, and communities. In times of crisis, the way we support those closest to us can make all the difference.

Why Support Matters

When stress levels rise, people often withdraw or go silent. Others may show anger, sadness, or restlessness. These are all normal responses to abnormal events. Just knowing someone is present and cares can reduce feelings of isolation and trauma.

Recognising When a Loved One is Struggling

Look out for:

  • Changes in behaviour: becoming withdrawn, irritable, or unusually quiet.
  • Emotional distress: frequent crying, panic, or a flat, “numb” response.
  • Cognitive struggles: forgetfulness, confusion, difficulty focusing.
  • Physical signs: headaches, stomach issues, fatigue.

These don’t always mean someone needs professional care immediately — but they are signals they may benefit from support.

Practical Ways to Support Loved Ones

  1. Be Present: Sometimes the most powerful thing you can do is simply show up. Sit with them, even in silence. Presence communicates safety.
  2. Listen Without Judgment: Encourage them to share, but don’t pressure. Use gentle prompts like: “I’m here if you want to talk.”
  3. Offer Practical Help: In crises, everyday tasks can feel overwhelming. Offer to cook a meal, babysit, or make a phone call for them. Small acts can lift big weight.
  4. Encourage Healthy Coping: Suggest simple grounding tools: breathing exercises, short walks, or writing feelings down. Doing these together can help.
  5. Respect Boundaries: Not everyone is ready to talk. Let them set the pace while reminding them support is available when they’re ready.

When to Seek Professional Help

Encourage your loved one to reach out if they:

  • Talk about feeling hopeless or suicidal.
  • Experience intense panic, flashbacks, or nightmares.
  • Can’t manage daily life for more than a few weeks.
  • Begin using alcohol, drugs, or other harmful behaviours to cope.

👉 In the UK, call 999 if there is immediate danger. For non-emergency support, use Samaritans (116 123) or text SHOUT to 85258.

Caring for Yourself Too

Supporting others in crisis can be emotionally draining. Remember to:

  • Take breaks and rest.
  • Share responsibility with other family or friends.
  • Use your own coping tools.
  • Reach out for help yourself if you need it.

Final Thought

You don’t need to “fix” someone in crisis. Your role is to walk alongside them, offering safety, presence, and connection until more formal support is available. Sometimes, being there is the most healing act of all.

 

By Laura Stembridge, Founder InsideOut