INSIDEOUT 25 APP USER TERMS

Last Updated: 6TH MAY 2026

If you are experiencing a crisis such as a medical emergency, or you are having thoughts of suicide or violence, and think you may present a danger to yourself or others, or if you are in an abusive relationship or are concerned about domestic, child or elder abuse, please contact your doctor or the appropriate emergency services or authorities promptly. InsideOut is meant as a supplement to the healthcare you are receiving and is not a replacement for any care you may be receiving elsewhere

Before using the InsideOut mobile device application (the “App”), you must register an account with us and agree to these App User Terms  (the “Terms”) by ticking the box. Please read these Terms carefully, they constitute a legally binding agreement between you and InsideOut. 

If you do not agree to these Terms, then you may not use the App. If, at any time after agreeing to these Terms, you fail to comply with them, we may suspend and/or terminate your account and your access to the App without notice.

1. Who are we?

The App and Services are provided by InsideOut25 Limited, a company registered in England and Wales with our registered office at 164 Walkden Road, Worsley, Manchester, England, M28 7DP (referred to as “InsideOut”, “we”, “us” or “our” in these Terms). InsideOut provides a digital mental health and wellbeing platform combining:

  • educational content;
  • self-guided therapeutic programmes based on recognised clinical frameworks;
  • and AI-enabled support through our AI Coach, Remi.

Remi is an AI system and not a person. Interactions with Remi do not create a clinician-patient relationship, and no such relationship arises from your use of the Services.

InsideOut provides a digital, AI-enabled mental health and wellbeing platform designed for prevention, early intervention, and wellbeing support. The Services may include educational content, structured self-guided therapeutic programmes based on recognised clinical frameworks, and AI-enabled support through our conversational system, Remi. InsideOut is not a healthcare provider and does not provide medical diagnosis or treatment. The Services are not a replacement for professional medical advice, diagnosis, or treatment, and are not intended for use in emergencies.

2. Terms of use

These Terms set out the basis on which we provide our Services via the App to users (“Users”, “you”, “your”), whether access is obtained directly or through an employer, healthcare provider, NHS organisation, insurer, or other third party (each an “Institution”). 

By registering for and using the App, you agree to be bound by these Terms. If you do not agree, you must not use the App. 

We may update these Terms where there is a reasonable basis for doing so, including to reflect changes in law, regulation, or our Services. Where we make material changes, we will give you at least 30 days’ prior notice by email or in-App notification. If you do not wish to accept the updated Terms, you may close your account before the changes take effect without any detriment to you. If you keep using the App after the updated Terms come into effect, you are agreeing to them. We may correct minor errors, such as typos, at any time without notice

3. Services and App

We provide non-crisis support to users in the form of mental health counselling (through qualified professionals), therapeutic coaching, self-guided wellbeing programmes, and mental health education and information services, which are accessed through our App (the “Services”) and which may include:

  • AI-enabled conversational support via Remi;
  • structured, self-guided therapeutic programmes;
  • wellbeing tracking tools and scores;
  • educational content and resources;
  • and, where applicable, access to human coaching or therapy services.

Where the App connects you directly with a qualified professional, separate terms may apply directly with that professional in relation to such therapy sessions, and the therapist will be directly responsible for any medical advice, diagnosis or treatment they may provide.

Where your access to the Services is provided through an Institution, your use of the App may also be subject to the terms of that Institution. Access to the Services may be withdrawn if the agreement between InsideOut and your Institution ends.  

3.1 Nature of Services

The Services are intended for support, education, and early intervention only. They:

  • do not constitute medical advice, diagnosis, or treatment;
  • are not a substitute for care provided by qualified healthcare professionals; and
  • should not be relied upon in place of consultation with a doctor or other appropriately qualified clinician.

If you are experiencing a crisis or emergency, you must contact emergency services or a qualified professional immediately.

3.2 AI-Enabled Services (Remi)

Some features of the Services are delivered by Remi, an AI-powered coach system designed to support mental health and wellbeing. Remi combines structured clinical content, decision logic, and large language model (LLM) components. Outputs are generated within predefined safety and clinical guardrails and are not free-form or fully autonomous generative responses. 

By using Remi, you acknowledge and agree to the following:

  • Remi provides support, guidance, and wellbeing tools through conversational interactions.
  • The Services are provided primarily via text-based interactions and, where available, may include audio or other formats.
  • Remi is not a replacement for face-to-face psychotherapy or clinical care and does not provide medical advice, diagnosis, or treatment.
  • The Services are not intended for crisis or emergency situations. If you are experiencing an emergency, you must contact appropriate emergency services immediately.

3.2.1 Data, Monitoring and Safety

  • Your interactions with Remi may be stored within the App for your reference and to support service delivery;
  • authorised and qualified personnel may review interactions for quality assurance, safety monitoring, and service improvement purposes;
  • the system may detect indicators of risk within your inputs and respond in accordance with safety protocols, including providing signposting or restricting certain functionality;

3.3 Predictive and Wellbeing Features

Where the App provides wellbeing scores, insights, or indicative wellbeing data points, these are probabilistic and informational only. They:

  • are not clinical diagnoses;
  • do not guarantee accuracy; and
  • should not be used as the sole basis for health-related decisions.

Other than where delivered by a qualified professional, the App’s features are general-purpose wellbeing tools only. The App is not a medical device. InsideOut does not seek to diagnose, monitor, treat, or predict any medical condition through the App features.

3.4 Availability

Your access to the App is provided on an “as is” and “as available” basis.

We do not guarantee that:

  • the App will be uninterrupted or error-free;
  • any feature (including AI functionality) will always be available; or
  • any content will remain available.

Certain features, including AI functionality, may be limited or unavailable where:

  • safety thresholds are triggered;
  • content is flagged as high risk; or
  • system performance or integrity cannot be assured.

We do not warrant to you that any particular content will be available as part of the Services. We reserve the right to change the design, features and/or functionality of the App and we may make available updates or replacement versions of the App for download. We may update, modify, or withdraw features of the Services at any time. However, where we change or remove functionality, we will ensure that the App continues to meet the description provided to you when you registered. We will endeavour to give you advance notice of any material changes to the App’s core functionality before they take effect. You are not obliged to download any updates or replacement versions of the App, but we may cease to provide or update content to prior versions of the App. It is your obligation to make sure that you have a compatible device that meets all of the necessary technical specifications to enable you to download, access and use the App and its various features.

The App is available via mobile application. To use the Mobile App, you must have a mobile device that is compatible with the App. We do not warrant that the App will be compatible with your mobile device. We grant you a non-exclusive, non-transferable, revocable licence to use a compiled code copy of the App your personal use only. We may from time-to-time issue upgraded versions of the App, and this may automatically electronically upgrade the version of the App that you are using on your mobile device. You consent to such automatic upgrading on your mobile device, and agree that these Terms will apply to all such upgrades. Any third-party code that may be incorporated in the App is covered by the applicable open source or third-party end user licence agreement, if any, authorising use of such code.

4. Registering an account

In order to use the Services, you must register and: be aged 18 years old or above; be eligible to use our Services pursuant to any terms and conditions with your institution; agree to comply with these Terms for as long as your Account is open; and ensure the information in your Account (including in your profile) is accurate and updated regularly with any relevant changes.  We do not take responsibility for users who misrepresent their age or otherwise bypass age restrictions. If we become aware that a user is under 18, we may:

  • suspend or terminate access immediately; and
  • delete associated account data in accordance with our Privacy Policy.

We may suspend or terminate your account at any time where:

  • you breach these Terms;
  • we reasonably suspect misuse, fraud, or unlawful activity; 
  • for security purposes; or
  • your eligibility to access the Services ceases.

You must sign up directly with us (via our App) in order to be able to use the Services. When signing up, you must provide information reasonably requested by us as part of the sign-up process.  In establishing an Account, you must create a User name and password  (which may involve a single-sign-on service feature authorised by your employer). Your Account is personal and non-transferrable, and you must keep your Username and password confidential at all times. You are responsible for any abuse or misuse of your Account and you must immediately report to us any actual or suspected abuse misuse, or unauthorised use of your Account. 

Subject to anything to the contrary in these Terms, if you deliberately provide any inaccurate or misleading information to us, or you conduct or facilitate any fraudulent, criminal, abusive or inappropriate activity via our App, we may suspend or terminate your Account without notice. In addition, if you conduct or facilitate any fraudulent, criminal, abusive or inappropriate activity via our App, we reserve the right to disclose such activities to your Institution and to the relevant authorities. 

5. DATA PROTECTION, PRIVACY AND AI USE

These Terms, as well as our Privacy and Cookie Policy govern our use of any Personal Information you submit to us via the App. Please review and refer to our Privacy and Cookie Policy as it contains important information.

5.1 Use of AI within the Services

Remi is an AI-enabled system designed to support mental health and wellbeing through structured, clinically informed interactions.

Remi does not operate as a general-purpose generative AI system. Instead, it combines:

  • structured clinical content and decision logic;
  • predefined therapeutic frameworks; and
  • carefully controlled use of large language model (LLM) components.

To provide certain AI-enabled features, InsideOut uses third-party large language model (LLM) infrastructure. User inputs may be processed by that infrastructure subject to strict contractual restrictions on data use, including prohibitions on retaining or training on user data. Your inputs to Remi are not used to train any third-party AI model. Details of sub-processors used in delivering the Services are set out in our Privacy and Cookie Policy [available at https://lettheinsideout.com/privacy-policy].

All outputs are generated within defined clinical, ethical, and safety guardrails, and are designed to be supportive, appropriate, and aligned with recognised healthcare standards. Outputs are not free-form or unconstrained.

5.2 Limitations of AI

You acknowledge and agree that, due to the nature of AI technology:

  • Remi may misunderstand, misinterpret, or inaccurately respond to your inputs;
  • outputs may be incomplete, incorrect, or inappropriate;
  • recommendations, tools, or insights may not be suitable for your individual circumstances; and
  • AI-generated outputs should not be relied upon as medical, clinical, or professional advice.

We do not guarantee that: 

  • the Services will always be accurate, relevant, or suitable for your needs;

or

  • any particular outcomes or improvements will result from your use of the Services.

5.3 Availability of AI Features

AI-enabled features (including Remi) may not always be available.

Access may be limited or restricted where:

  • your inputs do not meet safety or content requirements;
  • system safety checks are triggered;
  • the AI system is unavailable, undergoing maintenance, or not functioning as expected; or
  • we determine that continued interaction may present a safety or compliance risk.

We do not guarantee continuous availability of AI-enabled features.

5.4 User Responsibilities When Using AI

When using AI-enabled features, you agree that you will:

  • not input harmful, unlawful, abusive, or unsafe content;
  • not input false, misleading, or deliberately nonsensical information;
  • not share sensitive personal data about yourself or others unless explicitly required for the provision of the Services;
  • not rely solely on AI-generated outputs for decisions relating to your health, wellbeing, or medical care.
  • not attempt to manipulate, jailbreak, or circumvent the safety guardrails or clinical constraints of the AI system;
  • not use prompt injection, adversarial inputs, or other techniques designed to cause the AI system to operate outside its intended parameters;
  • not use outputs from the Services to train, fine-tune, build, or improve any competing AI model or product;
  • not systematically extract, scrape, harvest, or reproduce outputs from the Services beyond your own personal use.

You remain solely responsible for how you interpret and act upon any outputs provided by the Services.

5.5 Data Use and Service Improvement

We may use de-identified, aggregate-level data derived from interactions with the Services to:

  • improve the safety, performance, and effectiveness of the Services;
  • develop, test, and refine the AI components of the Services (including Remi); and
  • generate aggregated, non-attributable insights for partner organisations (including Institutions), solely to support reporting on population-level service adoption and wellbeing trends.

For the purposes of this clause, data is de-identified where all direct and indirect identifiers have been removed such that re-identification of any individual is not reasonably practicable. Aggregated insights shared with partner organisations will not contain information relating to any identifiable individual. The content of your interactions with Remi will not be used to train any third-party AI model. Where we propose to use your data for purposes beyond service delivery and improvement, we will do so in accordance with our Privacy and Cookie Policy. All data use under this clause will be conducted in accordance with applicable data protection legislation.

5.6 AI Governance and Safety

We implement governance, safety, and monitoring processes designed to:

  • ensure AI outputs remain within defined clinical and ethical boundaries;
  • detect and respond to potential safety risks; and
  • continuously improve system performance and reliability.

However, you acknowledge that no AI system is entirely free from error or risk.

5.7 Institutional Access

Where your access to the Services is provided through an Institution:

  • your use of AI-enabled features may be subject to additional controls or limitations determined by that Institution; and
  • your access to the Services (including AI functionality) may end if the agreement between InsideOut and your Institution terminates.

5.8. Collection of Technical Information

We may collect and use technical data from your device such as device type, operating system version, and App usage data to help us provide software updates, technical support, and improve the App and Services. Where this information constitutes personal data, we will process it in accordance with our Privacy and Cookie Policy. Where it does not personally identify you, we may use it to improve our products and develop new features or services.

6. App Resources

All information, content, and resources provided through the App are for educational and informational purposes only. They:

  • do not constitute medical or clinical advice;
  • should not be relied upon as a substitute for professional consultation; and
  • may not be suitable for all individuals.

You should consult a qualified healthcare professional before making changes to your health, lifestyle, or treatment.

6.1 User Conduct

You agree to use the App responsibly and in accordance with applicable laws. You must not:

  • misuse the Services or attempt to interfere with their operation;
  • use the Services for unlawful purposes; 
  • use outputs from the App to provide advice or services to others;
  • send, upload, or submit to the App any content that is (or might reasonably be considered to be) defamatory, offensive, obscene, or discriminatory;
  • transmit any harmful software code, including viruses, worms, or malware, through or in connection with the App;
  • attempt to gain unauthorised access to any computer systems, data, accounts, networks, or infrastructure through or in connection with the App.

6.2 Safeguarding and Risk

The App may identify or respond to indicators of risk based on user inputs.

Where appropriate, the App may:

  • provide signposting to relevant support services;
  • restrict access to certain features; or
  • respond in line with safety protocols.

However, we do not guarantee that all risks will be identified or acted upon.

InsideOut makes no warranties as to the accuracy or completeness of the information and assumes no liability for errors or omission in the content. The information on the App or emailed to you should not be relied on to suggest an authoritative course of action for an individual with medical, or mental health concerns or to replace a consultation with a qualified expert in the field, such as a doctor or health care provider. All Users should consult with a doctor before engaging in changes to diet, physical activity levels or other similar lifestyle or behavioural changes.

7. What you must not do

7.1 Our Services are provided solely for your personal, non-commercial use. You must not:

  • copy, resell, resupply, reverse engineer, decompile, or create derivative works of any part of the App or the software underlying it;
  • use the Services for any unlawful purpose or in breach of applicable law or regulation;
  • use any advice, content, or outputs you receive via the Services to assist or advise others;
  • use the Services for any commercial purpose without our prior written consent; or
  • attempt to interfere with or disrupt the operation of the App or Services.

7.2 Where you breach clause 7.1, we may suspend or terminate your account in accordance with these Terms.

7.3 You agree to indemnify and hold InsideOut harmless from and against any reasonable third-party claims, losses, and legal costs arising directly and solely from: (a) your infringement of InsideOut’s or a third party’s intellectual property rights in connection with your use of the App; or (b) your use of the App to submit or transmit content that is unlawful, defamatory, or infringes a third party’s rights. This indemnity does not limit any other rights InsideOut may have against you.

8. Email notices and communications to users

We may occasionally send you email notices concerning our App or Services, which may include emails tailored to you based on your activity on our App.  You may also receive emails arising from your use of particular Services requiring email communication.  Where possible, you will be given the option to choose a different method of communication or to opt out of receiving such communications, although it may adversely affect or otherwise prevent you from receiving the full scope of Services you signed up to receive. We may also send you occasional emails about new products or services in accordance with our Privacy and Cookie Policy. You may opt out of these emails at any time by emailing [email protected]

9. External Links

The App may provide links to other websites as part of the Services we provide to Users, including for educational purposes. Users should exercise discretion when accessing links to other websites through the website or app as InsideOut does not endorse these third-party sites nor make any representation concerning the content of these external sites and is not responsible for the quality of information they present.

10. Intellectual Property Rights

10.1 All intellectual property rights in or relating to the App and Services are owned by us or our licensors. Nothing in these Terms transfers any such rights to you.

10.2 We grant you a non-exclusive, non-transferable, non-sublicensable, revocable, personal licence to access and use the App and Services solely for your own personal, non-commercial use in accordance with these Terms. This licence terminates automatically if your account is suspended or closed.

10.3 Where you submit, input, or post content to the App (including your interactions with Remi and any other material you upload) (“User Content”), you retain ownership of that User Content. You grant InsideOut a non-exclusive, worldwide, royalty-free licence to use, store, process, and reproduce your User Content solely to the extent necessary to provide and improve the Services in accordance with clause 5.5 and our Privacy and Cookie Policy. This licence ends when you delete your User Content or close your account, subject to any retention obligations under applicable law or our Privacy and Cookie Policy.

10.4 If you provide ideas, suggestions, or feedback about the Services (“Feedback”), you assign to InsideOut all rights in that Feedback and agree that InsideOut may use it freely without any obligation to you.

11. Our Liability

If we breach these Terms or act negligently, we are liable to you for foreseeable loss or damage that you suffer as a result. By “foreseeable” we mean that, at the time these Terms were accepted, it was either clear that such loss or damage would occur, or both you and we knew that it might reasonably occur as a result of something we did or failed to do.

11.1 Nothing in these Terms excludes or limits our liability to you for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation; or
  • any other liability that cannot be excluded or limited by law, including our obligations under the Consumer Rights Act 2015.

11.2 Subject to clause 11.1, and to the fullest extent permitted by applicable law:

  • we exclude all implied representations, warranties, conditions, and other terms not expressly stated in these Terms, except where they cannot lawfully be excluded;
  • we are not liable for any indirect or consequential loss, loss of profit, loss of data, or business interruption;
  • we are not liable for any loss or damage arising from your failure to protect your login details and password; 
  • We are not responsible for any medical advice, diagnosis or treatment provided directly by a qualified therapist that you may be connected to through the App; and
  • our total aggregate liability to you under or in connection with these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed £1,000. 

11.3 We are not liable for any loss arising from: (a) any act or omission of your Institution or other third party; or (b) any circumstance outside our reasonable control.

11.4 If the App damages your device or any software installed on it as a result of our failure to use reasonable care and skill, please contact us at [email protected]. Where we can, we will repair the damage. If repair is not possible, we will compensate you. We may ask you for reasonable information about what happened so that we can understand the nature of the problem.

11.5 AI-Enabled Features

Certain features of the Services, including Remi, are powered by artificial intelligence. Outputs generated by such features are provided for informational and supportive purposes only. We make no representation or warranty that any AI-generated output is accurate, complete, reliable, suitable, or appropriate for your individual circumstances.

11.6 No Medical or Clinical Reliance

The Services do not provide medical advice, diagnosis, or treatment. You must not rely on the Services, including any AI-generated outputs, as a substitute for professional medical advice or care. You are solely responsible for any decisions or actions you take based on your use of the Services.

11.7 Predictive Outputs and Wellbeing Scores

Any wellbeing scores, insights, or predictive outputs made available through the Services are probabilistic, indicative only, and may be subject to error or inaccuracy. Such outputs do not constitute clinical assessments or diagnoses. We accept no liability for any reliance placed on such outputs.

11.8 AI Limitations and System Errors

To the fullest extent permitted by law, we shall not be liable for any loss or damage arising from:

  • any misinterpretation, misunderstanding, or incomplete processing of user inputs by the AI;
  • any inaccurate, incomplete, delayed, or inappropriate outputs generated by the Services; or
  • any failure of the Services to identify, detect, or respond to a particular condition, risk, or need.

11.9 Safety and Risk Detection

While the Services may include features designed to identify or respond to indicators of risk, we do not guarantee that all risks, including risks of harm to yourself or others, will be identified or acted upon. You remain solely responsible for seeking appropriate professional or emergency support where required.

11.10 User Responsibility

You are solely responsible for how you interpret and use the information and outputs provided by the Services, and for ensuring that you seek appropriate professional advice where necessary.

11.11 Institutional Access and Third-Party Dependency

Where your access to the Services is provided through an Institution, we shall not be liable for any loss to you arising from:

  • any decision by such Institution to provide, restrict, or withdraw access to the Services; or
  • the termination or expiry of any agreement between us and such Institution.

12. Closing your account and ending these terms

12.1 You can close your account at any time by: (a) contacting your Institution (where your access is provided through an Institution), who can arrange account closure; or (b) contacting us directly at [email protected]. You can then delete the App from your device.

12.2 We may end your access to the App and these Terms if:

  • you breach these Terms. We will give you a reasonable amount of notice before doing so, unless your breach is serious, in which case we may end your access immediately without advance notice. For these purposes, “serious” means that you are causing or attempting to cause harm to yourself or others, interfering with the operation of the App, engaging in abusive or threatening conduct through or in connection with the App, or doing anything else that presents a risk significant enough to justify immediate action;
  • your eligibility to access the Services ceases (for example, because your Institution agreement ends or you cease to be an eligible user); or
  • we stop providing the App or the relevant Services (in whole or in part), in which case we will try to give you at least 30 days advance notice.

12.3 When your account is closed or these Terms end for any reason:

  • your licence to use the App and access the Services ceases immediately;
  • you should delete the App from all your devices;
  • we may delete or suspend any account you hold with us; and
  • your personal data and interaction history will be handled in accordance with our Privacy and Cookie Policy.

12.4 Please note that we may retain information about your account in our records for as long as necessary in accordance with our Privacy and Cookie Policy and applicable law.

13. General

13.1 You may not sub-license, transfer, or assign any of the rights or obligations under these Terms. We may sub-contract or delegate the performance of any of our obligations under these Terms. We may transfer or assign any of our rights or obligations under these Terms to another person or organisation. We will notify you if any such transfer takes place and will ensure that the transfer does not adversely affect your rights under these Terms. These Terms, which include any other terms expressly referred to in them, represent the entire agreement between you and us in relation to this subject matter. All notices given by you to us or vice-versa must be given by email or in writing to [email protected] 

13.2 If we fail to enforce, or delay in enforcing, any of our rights under these Terms, that does not result in a waiver of the rights concerned. If any provision of these Terms is found to be unenforceable, it shall not affect the enforceability of any other provisions they contain. 

13.3 These Terms are governed by the laws of England and Wales. If you are resident outside England and Wales, you retain the benefit of any mandatory legal protections given to you by the laws of your country of residence. Any disputes between us shall be subject to the non-exclusive jurisdiction of the courts of England and Wales, meaning that you may choose to bring a claim in the courts of England and Wales or in the courts of another part of the United Kingdom in which you live.   

13.4 Save as expressly provided these Terms a person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.

13.5 InsideOut shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including acts of God, communications network or infrastructure failures, governmental or regulatory actions, or failures of third-party technology providers. InsideOut will notify you as soon as reasonably practicable of any such event and will take reasonable steps to minimise the impact on the Services.

13.6 The App relies on a number of things working properly to enable you to use all of its features. Many of these, including your internet connection, your mobile device, and the app stores, are entirely outside our control. Although we will do everything we reasonably can to resolve issues that are within our control, we are not responsible to you for any inability to use the App, or any delays, interruptions, or errors, resulting from your internet connection, a fault in your device, app store failure, or any other matter that it would not be reasonable to expect us to control.

14. Third Party Store Terms

14.1. Specific Terms — Apple App Store Apple Inc. (Apple) is not a party to this Agreement however Apple and Apple’s subsidiaries are third party beneficiaries of this Agreement and upon your acceptance of this Agreement, Apple will have the right to enforce this Agreement against you as a third-party beneficiary. InsideOut (not Apple) is solely responsible for this App. When you download your App through Apple’s iTunes, Apple’s App Store Terms of Service also apply. We are not responsible for how Apple uses your personal information entered via its App Store. Your use of the App is subject to compliance with the Usage Rules set out in the App Store Terms of Service. If your App does not comply with any express, voluntary warranty given by Apple, you should notify Apple and Apple will refund the purchase price (if applicable). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and subject to the exclusions above, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be InsideOut’s sole responsibility. InsideOut (not Apple) is responsible for providing any maintenance and support of the App. 

Responsibility as Between InsideOut and Apple. To the extent such claims are not effectively disclaimed in this EULA, InsideOut (not Apple) is responsible for: addressing any claims from you or any third party relating to the App, or your use and/or possession of the App, including: (i) product liability claims; (ii) any claim that the App fails to conform with any applicable legal or regulatory requirement; (iii) claims arising under consumer protection, privacy or similar legislation; and (iv) any other claims, losses, liabilities, damages, costs or expenses attributable to any failure of the App to conform to any warranty; and the investigation, defence, settlement and discharge of any third-party claim that an App or your use or possession of an InsideOut App infringes their intellectual property rights. 

OR

14.2. Specific Terms — Google Play Google Inc. (Google) is not a party to this Agreement however Google and Google’s subsidiaries are third party beneficiaries of this Agreement and upon your acceptance of this Agreement, Google will have the right to enforce this Agreement against you as a third-party beneficiary. InsideOut (not Google) is solely responsible for this App. When you download your App through Google Play, Google’s Terms of Service also apply. We are not responsible for how Google uses your personal information entered via its Store. Your use of the App is subject to compliance with the Usage Rules set out in the Google Terms of Service. If the App does not comply with any express, voluntary warranty given by Google, you should notify Google and Google will refund the purchase price (if applicable). To the maximum extent permitted by applicable law, Google will have no other warranty obligation whatsoever with respect to the App, and subject to the exclusions above, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be InsideOut’s sole responsibility. InsideOut (not Google) is responsible for providing any maintenance and support of the App. 

Responsibility as Between InsideOut and Google. To the extent such claims are not effectively disclaimed in this EULA, InsideOut (not Google) is responsible for: addressing any claims from you or any third party relating to the App, or your use and/or possession of the App, including: (i) product liability claims; (ii) any claim that the App fails to conform with any applicable legal or regulatory requirement; (iii) claims arising under consumer protection, privacy or similar legislation; and (iv) any other claims, losses, liabilities, damages, costs or expenses attributable to any failure of the App to conform to any warranty; and the investigation, defence, settlement and discharge of any third-party claim that an App or your use or possession of the App infringes their intellectual property rights.

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